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SHIPPING POLICY

Below we detail our shipping policy to ensure a clear and satisfactory experience.

Delivery Times:

• Orders are processed and shipped within 1 week of payment confirmation.
• We work with reliable courier services that guarantee the safe delivery of your order. Shipping time may vary depending on the destination location, but is generally between 3 to 7 business days once dispatched.

Shipping Coverage:

• We ship throughout the Mexican Republic.

Shipping Costs:

• We have a fixed rate for domestic shipments of $200. However, there may be variations depending on your location and the weight of the products purchased. In that case, we will contact you directly to explain the options.

• Free shipping for purchases over $1000 MXN within Mexican territory.

Order Tracking:

• Once your order has been dispatched, you will receive an email with the tracking number so you can monitor the status of your shipment at all times.

Shipping Problems:

• If you experience any delays or issues with your delivery, please do not hesitate to contact our customer service team. We are committed to resolving any issues in a timely manner.

Returns and Exchanges Policy:

• If you received a product in poor condition or if your order does not match what you ordered, please contact us within 7 days of receipt to arrange a return or exchange.

If you need to adjust any point or add more details, do not hesitate to tell me.

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